Don't just take our word for it! Read what relatives and residents have to say about life at Sunnyside.


These are just a small selection of the many cards and letters of thanks we have received.



Allyson

Thank you for making the last couple of years of Uncle Rons' life so peaceful and enjoyable for him. He felt safe and truly did not have a care in the world. Every time I came over, my first words to him would be, "do you want to move somewhere else or go back home?", every time, without hesitation, he would reply, "No I'm very content here". You all went over and beyond what was expected and made Sunnyside truly a "home", and not a care facility. Deep Gratitude forever.

Ian & family

"The love and care you gave our Mum was incredible, and she loved you all. There has never been a time in her stay their we ever felt worried about leaving her as it was like leaving her with family".
"Your Nursing Home is second to none, but it is the staff that make it a true home"
"On Mum & Dads anniversary last year you set up a table for two with a meal, balloons and cards, that shows how special you are "
"We will always remember the fantastic day we had with our Mum on Boxing day and how special you all made it. What an amazing memory for us to hold in our hearts"
Email


Sheena

"When I was at my wits end trying to find somewhere that I'd feel happy to place my Mum, after looking at many homes I just couldn't imagine leaving her. I think it's the small, homely, family atmosphere you've made at Sunnyside that really helps and then the respectful and personal treatment of individual residents so it doesn't have that institutional feel that many places have."
"It's much more a home" 


Stan

"Thank you so much for looking after Mum. You do a wonderful job"


Lynne

"Sunnyside is always spotless, the staff are always cheerful ad helpful".
"This is the first Christmas my Mum has not been at home with us, but the staff made a difficult situation a lot easier","they were fantastic". 
"We could not praise the staff highly enough, they are wonderful. A true home from home"

Mrs Griffin

I have only visited my Aunty on a few occasions, but each time I have found Sunnyside to be one of the loveliest, friendliest, caring places I have ever visited. My mother was previously in an extreemly expensive care home in Hampshire. I only wish I had been aware of Sunnyside years ago. The staff in particular really are outstanding.



John And Elaine

Thank you so much for everything you did for dear Dad to care and keep him in those last days he spent with you. It means a great deal knowing he had found the perfect ending, and was content.

Thank you for your attendance at his funeral service yesterday and all at Sunnyside for the lovely floral tribute - we were so pleased that he had been fondly regarded and remembered, even though he was at Sunnyside for a relatively short a time. A genuinely lovely place, a lovely home and lovely staff.


Mr and Mrs Birstall 

I Would like to thank you, on my behalf, thank the nurses and staff at Sunnyside for their kind preparedness in making Margaret's birthday so unforgettable and the present of a Birthday cake and their general care and thoughtfulness.

A total of 9 people were in that room when the staff came in and all sang twice to Margaret the Happy Birthday song. There was a beautful  response in her face and eyes. It was such a lovely afternoon. There were so many Birthday cards and bunches of flowers. It made it all wonderful day.

Thanking you all again.


Sylvia

“The manager has made time for me and all the family, all the staff treated Mum with the utmost dignity. I work as a District Nurse and I'm used to going into care homes and really have been very impressed by Sunnyside. Mum received really very good care, all the little things matter to the team at the home. It is hard work and thankless a lot of the time and I thought it was only right for you, all your team and employees to hear about well the home did, I want you to know how impressed I was.”


Mr Petersen

"Thank you for a wonderful afternoon at Sunnyside. The welcome, the food and the atmosphere could not have been bettered. Mum enjoyed herself exceedingly and it was a privilege to be invited to the celebrations. Thank you for your commitment and hard work".


Stanley

"Many thanks for everything you have done for my Mother over the last couple of weeks whilst she was with you on respite at Sunnyside. She is thrilled to be home and very grateful for the care and attention she received. I was very impressed with your warmth and kindness, but also by your incredible efficiency. Thanks once again". 


Mrs Blundell

"I would like to thank Sunnyside and all the team for the unstinting welcome from the members of staff to all of us, however many we were visiting, the respect for all the members of the family and loving support for us (including meals and cups of tea!) and a sense of my Mother's care being respectfully given and the family being kept as informed as possible". 

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Mr & Mrs Avignon


"I wanted to put in writing our grateful thanks for the care given at Sunnyside. It was always a pleasure to visit and be treated with every kindness from you all, along with the most immaculate and cheerful surroundings.


Mr Keyes

My Father is a resident at Sunnyside and I live in Stoke so I am not able to visit on a regular basis. However I never have to worry about my Dad as he is so well cared for. He is always clean and healthy and as happy in his own little world as it is possible to be. He relates to the staff really well and is always encouraged to join the many planned activities, any concerns are dealt with promptly. The staff are never too busy to talk to us either on the phone or when we visit. I couldn't reccommend Sunnyside enough.


Brenda and Madge

A very caring home living up to its marvellous reputation for providing excellent nursing care. Leading the way in the Liverpool area. I found the staff emanating from Mangeress downwards very professional and sympathetic to their residents needs. All staff were excellently trained, maximum supervision and attention was also given at all times 24/7. Comprehensive activities/entertainment tailored to needs of residents. Thoroughly recommend.


Eric M.

"My parents went in to the Home as an emergency last year, they are so well cared for by all the lovely staff. Our visits are always a pleasure, we can't praise the wonderful staff enough. Our heartfelt thanks to you all".


Mrs Paisley

"Just a short note to say how much we appreciated the kindness of your staff during our recent visit. It is such a comfort to know my father is so well looked after in such a caring environment. Thank you!" 


Jean, Liam and Paul


Thank you very much for looking after my mother so well in her almost 6 year stay at Sunnyside. The quality of life she enjoyed in your home was far better than the existence she had whilst living on her own. Her family are very grateful that she was so well looked after and her needs kindly dealt with by those looking after her. 


Mr Sutherland

The heartache of Mum having to go into a care home was the hardest decision as a family we’ve had to make.  That was almost 3 years ago and we couldn’t have asked for better care for Mum.  When we’re able to take Mum out, after a while she asks to “go home now”.  At first we held our breath thinking she meant “her home”, but when we returned to Sunnyside, the girls opened the door and Mum said “I’d love a cup of tea and biscuits”!  Sunnyside is her home and the staff are her extended family.  A big thank you to all the staff for your care, without you we would’ve lost Mum a long time ago. 

Mrs Bradshaw

I should like to thank you and the wonderful staff at Sunnyside for looking after Mum. The care and patience with how you handled Mum throughout her stay was wonderful and as a family we could not have been more grateful. I know she came to feel at home with you and I can’t remember seeing her so happy as when she returned to you from hospital – being looked after by people she looked on as part of her family. Thank you all so much, you’re amazing people who do an amazing job.


Jason & Elaine

Dear All. How can I thank you enough for caring for my Mum over the past few years. It was important to me that she was happy and content and with people who would treat her with the respect and dignity she deserved. Caring for elderly people is not just a job but a vocation and I cannot thank each and everyone of you enough for all the wonderful work you do. I have witnessed countless acts of kindness and compassion for my Mum for which I am eternally grateful. J


Mr & Mrs Spencer

My sisters and I wish to convey to all the staff at Sunnyside, our gratitude for the way in which you cared for our mother. It was so important to us that Mum was able to be in such a caring environment with such an impeccably high standard of care. Thank you for all the loving care. What a special place and especially the kindness and consideration shown to us on our visits. Thank you each and everyone of you for the wonderful work you do. Yours gratefully, YS.